{"id":3836,"date":"2025-07-14T07:52:35","date_gmt":"2025-07-14T07:52:35","guid":{"rendered":"https:\/\/missmamawigs.com\/?page_id=3836"},"modified":"2025-07-14T12:39:40","modified_gmt":"2025-07-14T12:39:40","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/missmamawigs.com\/de\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;cs-hero&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-4ebcc4c3-0167-4535-a2b3-fd702b52ed71&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-4ebcc4c3-0167-4535-a2b3-fd702b52ed71%22:%91%22background_color%22%93}&#8221;][et_pb_row admin_label=&#8221;Heading Row&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-beaf7894-3477-417d-a21d-19c38af28ccf&#8221; width=&#8221;100%&#8221; max_width=&#8221;100vw&#8221; custom_margin=&#8221;15vh||||false|false&#8221; global_colors_info=&#8221;{%22gcid-beaf7894-3477-417d-a21d-19c38af28ccf%22:%91%22background_color%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; max_width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;48px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms &amp; Conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;15vh||||false|false&#8221; custom_margin_phone=&#8221;10vh||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"149\" data-end=\"186\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions. This document outlines the rules for using our site, making purchases, and how we protect you &#8211; our valued customer &#8211; as well as ourselves. Please read everything carefully before continuing or placing an order. If there is a conflict between these Terms and any other policy (e.g., <a href=\"https:\/\/missmamawigs.com\/refund-policy\/\">Refund Policy<\/a>, <a href=\"https:\/\/missmamawigs.com\/privacy-policy\/\">Privacy Policy<\/a>), the terms here take precedence unless otherwise stated.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h2>Company Information<\/h2>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Miss Mama Wigs<\/strong> (\u201cwe\u201d, \u201cus\u201d) is based in the UK. VAT: <strong>GB441\u00a02773\u00a008<\/strong><br \/>Contact us at <a href=\"mailto:contact@missmamawigs.com\">contact@missmamawigs.com<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Orders &amp; Payment<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"1892\" data-end=\"1933\">Orders are confirmed when you receive our Order Confirmation email. Prices and availability are subject to change. We may refuse or cancel orders at our discretion.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Shipping &amp; Delivery<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\"><span>Ready to ship wigs are dispatched the day of purchase. All other custom wigs and are shipped within<\/span><strong><span>\u00a0<\/span>3-4 weeks<\/strong><span>\u00a0of purchase.\u00a0<\/span><span>If you don\u2019t see a wig from the listed products. Please email a custom request and we will make the wig for you. Please include in your email a picture of the style you\u2019d like and describe the length.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">VAT Relief<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\"><span>You can claim the\u00a0<\/span><strong>VAT<\/strong><span>\u00a0<\/span><strong>back<\/strong><span>\u00a0on your wig purchase (currently at 20%) if you have Alopecia, are receiving chemotherapy, are chronically ill or have any other disabling condition and you are a resident of the United Kingdom.\u00a0<\/span><strong>VAT relief<\/strong><span>\u00a0can be applied on multiple wig purchases. For eg, if you brought 2 wigs, you can claim the vat for both, and would need to send fill out and send back two forms. You need to fill out the form and send back within\u00a0<\/span><strong>7 days<\/strong><span> of making your wig purchase(s).<\/span><span><\/span><\/p>\n<p>VAT exception is<span>\u00a0<\/span><strong>ONLY<\/strong><span>\u00a0<\/span>available for residents of the<span>\u00a0<\/span><strong>United Kingdom<\/strong>. It is illegal to make a false claim, so please be mindful of this when filling out the form and claiming the VAT relief.<\/p>\n<p>If you have any questions you can get advice on the HMRC website or by phone at<span>\u00a0<\/span><a class=\"cs-main-link\" href=\"https:\/\/missmamawigs.com\/vat-relief\/tel+4403001231073\">0300 123 1073<\/a><span>\u00a0<\/span>or speak to your GP.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Returns &amp; Refunds<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\">For details, see our <strong data-start=\"3451\" data-end=\"3487\"><a data-start=\"3453\" data-end=\"3485\" href=\"https:\/\/missmamawigs.com\/refund-policy\/\">Refund Policy<\/a><\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Intellectual Property<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\">All content on this site (text, images, videos, logos) is owned or licensed by Miss Mama Wigs. Use without permission is prohibited.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Disclaimer &amp; Liability<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\">Products are provided \u201cas is.\u201d We don\u2019t accept liability for indirect or consequential losses. Our total liability is capped at the purchase price of the item(s).<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Privacy<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\">Your information is protected per our <strong data-start=\"3922\" data-end=\"3960\"><a data-start=\"3924\" data-end=\"3958\" href=\"https:\/\/missmamawigs.com\/privacy-policy\/\">Privacy Policy<\/a><\/strong>. By using the site or making a purchase, you confirm acceptance of our privacy practices.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Changes to These Terms<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"font_8\">We may update this document at any time &#8211; changes take effect immediately upon posting. Please check regularly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_class=&#8221;cs-product-global-carousel&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipl_separator use_with=&#8221;text&#8221; seprator_thickness=&#8221;1px&#8221; separator_color=&#8221;gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font_size=&#8221;48px&#8221; body_text_align=&#8221;center&#8221; title_font_size_tablet=&#8221;48px&#8221; title_font_size_phone=&#8221;32px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-ce2cae7c-578c-4edf-934f-0a952a6feedf%22:%91%22separator_color%22%93}&#8221;]<\/p>\n<h3 class=\"font_3\">Governing Law<\/h3>\n<p>[\/dipl_separator][et_pb_text _builder_version=&#8221;4.27.4&#8243; 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